Insurance Quality Testing – Assurance for a Successful Software Launch

In the current scenario, the insurance sector is undergoing rapid technological advancements that enable insurers to enhance their operations and improve services. A significant development has been the modernization of core systems to meet changing market demands. Core transformation not only changes the way insurance carriers adopt, deploy, and maintain their legacy systems but also introduces new types of malfunctions and risks into all phases.

Moreover, insurers worldwide are heavily investing in cutting-edge technologies to save costs and boost customer retention. Companies are also building digital services & business models and expanding their online presence as digitization is disrupting the industry. To mitigate risks and reduce associated costs, insurers must shift toward reliable, dynamic, and ongoing Quality Assurance (QA) testing throughout the development life cycle.

Significance of QA Testing in the Insurance Domain

Insurance carriers invest a huge amount of money in an IT infrastructure that supports their business goals. However, they cannot assure the durability of their software. Therefore, QA testing is essential for avoiding technical glitches and business issues. QA testing helps develop error-free software in the shortest possible time, offering a hassle-free experience to clients and achieving a higher ROI.

Insurance Testing: Focus Areas

• End-to-End functional testing for new product implementations and newly developed applications:

Companies perform functionality testing to verify if the product or application performs as documented and expected, typically as per functional or technical specifications.

• Agile-based testing for product upgrades and general product support:

Organizations integrate testing directly into the development process so that testers can identify bugs at every step in the process, ensuring deployment at the earliest.

• Automated testing:

Automated testing is a process that uses RPA scripts to execute testing tools that validates if a software is functioning appropriately and meeting requirements before its deployment.  

• Test strategy:

A set of protocols or instructions are used that explains the test design and describes the testing approach of the application or software development cycle.

• Design and planning:

A standardized procedure and pilot design is planned and defined that the tester needs to follow before execution of a software or application.

• Independent testing services:

Independent testing is another way that includes a series of tests performed by professional software testers, who are not related to the product development team. 

• Performance and load testing:

Performance testing is concerned with evaluation of the overall system’s performance and load testing verifies whether the application can handle the expected load.

In a Nutshell

With 30+ years of track record in software testing and quality assurance, Key Management Group Inc. provides comprehensive end-to-end QA testing solutions. This helps insurance carriers devise products & services that reach their consumer expectations. Our QA specialists help companies design such applications that not only ease their work but also offer optimum results to policyholders and thus, help them expand their customer base. 

Contact us today to know how we can help you with QA testing services.