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The Significance of Patient Portals in Healthcare  

Aug 1, 2022
Patient Portals in Healthcare

Patient portals are the digital starting point for healthcare providers to enhance patient engagement. It provides the patients with timely access to their health data. These portals organize the patient data and improve physician-patient interactions. They permit the patients to play an active role in their healthcare process – allowing patients to make appointments and access their medical records without intervention. Moreover, patient portals also involve telehealth features and educational content to understand their conditions better.

Key Management Group Inc. focuses on building Patient Engagement Solutions that make patients more involved in their treatment plans, thus reducing medication errors and dramatically increasing compliance to treatment plans. To know further, please visit

Healthcare Patient Portals

Patient portals are secure online sites that provide patients access to their medical data at any time and from anywhere. The primary function of a patient portal is to engage patients in self-care. It includes educating them on their health and assisting them in taking control of their treatment options.

Some aspects of patient portals are short video appointments, direct messaging with the doctors, medical history and records, immunization records, bill payments, lab test results, etc.

According to a recent report, the patient portal market size was valued at USD 2.7 Billion in 2020 and is projected to reach USD 9.5 Billion by 2028, growing at a CAGR of 17.2% from 2021 to 2028 (source).

Healthcare Patient Portals

Here are a few reasons to Choose KMG for Seamless Patient Portal Solutions:

Effective Patient Registration & Administrative Work:

KMG develops patient portals that allow the registration process and other administrative tasks to be completed electronically before patient check-in. This means that receptionists and front-desk nurses no longer have to deal with trivial queries from the patients or their family members, turning it into a time-saving practice.

Improvement in Clinical Outcomes:

KMG’s patient portals make tasks such as making prescription refills and referral requests easier and more convenient. This helps majority of patients to seamlessly follow the doctor’s suggestions which improves clinical outcomes.

Promotion of Telemedicine:

Patient portals built by KMG help decrease unnecessary visits to the doctor’s chamber, enabling doctors to focus on patients who require immediate attention.

Telemedicine is encouraged for patients with minor issues, where they can discuss their issues with the doctor through a messaging system or video consultations. For instance, rather than scheduling an appointment to see the doctor for a change in medication doses, the patient could inquire about it using the patient portal.

All-Inclusive System:

Using KMG’s patient portals, neither patients nor providers have to look back and forth between systems for data as it is an all-in-one system for storing patient information.  

Enhanced Patient-Physician Relationship:

Today, patients can effortlessly connect with their clinicians by asking & answering questions and reviewing patient health information (PHI) & notes through patient portals developed by KMG, thereby making the patient-physician relationship closer than ever.

The Road Ahead

Patient portals keep patient data secure and automate administrative tasks of care providers, thereby enabling them to save more time for concentrating on each patient’s health minutely. Healthcare is continuously developing and changing, so it is vital to embrace this tool to ensure providers meet patients’ ever-growing needs.

Contact us at to embrace robust patient engagement solutions!

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