With the advent of digitalization, consumers expect insurance companies to provide a quick, low-touch, and omnichannel claims experience. The industry is adapting to a swiftly changing market as consumers aspire for digital solutions that refine the claims procedures.
READ MOREThe use of AI-enabled solutions in healthcare is moving beyond a simple one-way transfer of information. Now more than ever, patients find themselves relying on digital assistants like Chatbot that reminds them to take their medications on time, schedule appointments, connect them with payers, etc.
READ MOREHealthcare service providers have encountered several difficulties in rendering quality solutions while complying with stringent privacy regulations. The most significant aspect of this patient care is information. Data linked to patient history covers but is not limited to prescription, allergies, family records, and other relevant data.
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