Helping Redefine Clinical Care & Patient Engagement

Hospital Systems

KMG provides custom-built software solutions that work with most leading Hospital Systems including all Scripts, Cerner, EPIC and Meditech. Our understanding of the APIs/SDKs helps our teams build the right solutions using the best-fit tech stack.

Our past projects include systems ranging from Data Warehouses & KPI Dashboards to Budget Trackers, Nursing Stations, and Mobile Apps. KMG recently developed a Virtual Waiting Room for Patient in light of the Covid Guidelines that required the hospital to not let patients into the waiting rooms.

Ambulatory Systems

KMG is one of very few companies in US to develop two MU certified EMRs designed for Ambulatory use. These EMRs were built as products for US-based EMR companies.

One of them was a Desktop system and included its own Claim Submission & Handling Routine as well as an ePrescription engine certified by SureScripts. The system was certified for MU Stage 1 and provided very detailed care plans using third-party data services.

The second EMR was built for Ambulatory situations and later modified for Urgent Care settings. The system interfaces with multiple apps, portals & third-party systems and is certified for MU Stage 3. This is a browser-based system built on Java.

Patient Engagement Solutions

KMG understands the power of RPM (Remote Patient Monitoring) & PGMD (Patient Generated Medical Data) and their ability to improve the Quality of Care provided to the Patients. It is well understood that compliance with treatment plans leads to better health outcomes and hence KMG focuses on building Patient Engagement Solutions that include Mobile Apps, and Patient Portals. It is a fact that patient-focussed mobile apps & portals make patients’ more involved in their treatment plans, thus decreasing medication errors and increasing compliance to treatment plans dramatically.

Systems developed by KMG for its clients include Mobile Apps to Enforce & Monitor Medication Adherence and to Overlay the Patient Health Data collected through IoT/Bluetooth devices with the EMR data to present a better picture to the Providers.

An understanding of FHIR on SMART / HL7 / APIs from AllScripts & Cerner enable KMG to ensure the Patient Engagement Solutions are able to communicate with the Hospital Systems.

Enterprise Mobility

KMG can provide fast to market, enterprise-wide, mobile presence that becomes a key driver for your organization’s growth – by providing Enterprise-level Mobility solutions that serve you and your customers (including Employees as well as Patients & Visitors to the Hospitals) anytime, anywhere, and on any device. We can help you create and design the best mobile app development strategy for your Hospital.

SMART on FHIR

KMG has expertise to build SMART apps using FHIR. This ensures the bolt-on systems become an integral part of the EMR UI instead of the users having to navigate through multiple systems. Our understanding of the FHIR standards ensure that the same solutions can be used across multiple EMRs.

Interfaces

KMG offers highly efficient bi-directional interfaces built on HL7 standards that organizations can trust. It has experience with most interface tools used in the market including Rhapsody, Cloverleaf, Mirth and a number of others. Through smart, intuitive technology and best practices, we ensure that your interfaces cover all your needs.

KMG also has the skills to use RPA (Robotic Process Automation) Bots where required (For example, building interfaces to closed / encrypted systems or where the access to the underlying database is not allowed).

AI/ML & RPA

We help businesses harness the power of Machine Learning (ML), Artificial Intelligence (AI), NLP, Clustering, Seniment & Cognitive analysis, and Image & Video analytics to make intelligent business decisions and drive profitable business outcomes. Our Data Scientists can help predict future outcomes as well as detect anomalies for any dataset.

No matter what industry sector, we can build AI/ ML algorithms to extract insights from your data to provide actionable intelligence. Risk Score Assessment, Automatic Quote Clearance and Assignment, Touch-free Underwriting, Claims Probability, Auto-Triggering Policy Audits are some of the solutions that help our clients utilize the full potential of AI & ML to automate and improve their operations for more real and rapid growth.

Our RPA bots built using UiPath (Market leader in RPA tools) helps reduce human efforts in executing routine tasks, while our Chatbots & Voicebots eliminate the costs of manning helpdesks.

Chatbots & RPA

Our insurance bots can deliver personalized quotes, manage claims quickly, increase customer engagement by providing relevant coverage, calculate premium and serve your customers 24/7, thereby reducing costs. The chatbots use a combination of AI and ML algorithms for customer engagement and service both for policy and claims side. We work with our clients to implement chatbots using a strategic approach of defining value, understanding systems, integration points and databases, rapid prototyping and user experience design, with a phased develop-test-deliver approach.

As a UiPath Silver Partner, using our end-to-end RPA expertise we consult and advise clients throughout the automation journey — strategy, implementation, development & integration and support, thus helping organizations successfully implement an effective automation strategy. Till today, we have developed a healthy dose of automated tasks at the various stages of the insurance lifecycle.

BI & Analytics

KMG can provide a multi-faceted approach to develop and grow Business Intelligence and Analytics systems that help clients unleash the true potential of their data. Our BI and Analytics expertise enables you to predict and transform your business into new markets and expand growth opportunities through insights-driven decision making.

With the ability to turn large data into actionable insights using dashboards built using Tableau, PowerBI, & SSRS among other tools can be priceless for a company wanting to succeed in an increasingly competitive industry. KMG partners with its client to reach this goal, bringing forth hidden insights in the company’s data at the right time, and in the hands of the right people at the opportune time when decisions need to be made and plans need to be executed.

Custom Development

KMG partners with businesses to streamline operations and maximize revenue opportunities by developing powerful digital-first advanced custom applications. Our clients call on KMG to implement their application requirements using innovative full-stack technology products and solutions. KMG specializes in modernizing legacy systems.

Unlike most software companies of its size, KMG has an extremely varied resource base. It’s workforce of over 300 resources has expertise ranging from COBOL/RPG to Java/.net/PHP to Mobile Apps & AI tools. This wide range of tech stacks supported by KMG helps ensure the clients can get support for all their software initiatives. Our Business Analysts, Product Owners & SCRUM Masters ensures the client’s expectation from the application are met in the final product. KMG assumes the entire application development lifecycle while using agile approach to also collaborate in real-time with your IT and Business staff to jointly analyse, design, development, test and deliver the solution.

Using the unique 5D methodology, combined with always-agile execution mechanism and using CI/CD/CT delivery approach, KMG is able to deliver flawless systems every time. And it doesn’t stop here – we continue our A+ service in providing post-production support, building new interfaces, and providing continuous product/platform upgrades.

Exception Tracking

With our digital, platform-independent, rules-based notification tool (“Amplyfy”), you can notify your Doctors, Nursing Staff, Support Staff and even the Non-clinical staff by sending clear, secure updates on events that effect the patient care —across channels, thereby ensuring a faster response.

The tool is based on the assumption that people are busy and may not be able to log into multiple systems to view the alerts or issues that have been assigned to them. It is better to bring these issues to their attention by sending emails / text messages that span across systems. It is designed to monitor multiple systems for events and trigger alerts to pre-defined distribution lists when any rule if triggered or a threshold is breached.

Amplyfy can detect both commissions (Examples – “Patient with Covid Symptoms Admitted” OR “Abnormal Test Results”) and omissions (Examples – “test results not received for over 4 hours”), format the messages and deliver them securely to the pre-defined distribution lists in near real-time. This is actionable intelligence at its best.

It has recently been adapted to send alerts to the Patients over their cell phones.